“So little time and so few things to do.” Image source.


“Most things I worry about never happen anyway.”

Instead, let the problems come to you. Design a simple interface and nothing more. If problems bubble up in testing with actual customers or in support requests, address the concern then. Try adding a relevant link to a help section or some microcopy giving extra direction. Don’t add those things proactively because you think something might be a problem.


Read on.