EVERYTHING GETS REDESIGNED

 

 

Since its launch a year ago, NY.gov doubled its unique users and quadrupled pageviews and mobile traffic.

Since its launch a year ago, NY.gov doubled its unique users and quadrupled pageviews and mobile traffic.

 

 

What worked, what didn’t & what’s next

 

  1. The future of digital government is mobile.
  2. Service reigns supreme.
  3. Connect emotionally.
  4. Good design means taking away.
  5. Never stop improving.
  6. Spread the love.

 

In two weeks, we’ll kick off our first-ever Agency Redesign Summit, where we’ll talk about the next phase of NY.gov: expanding our technology and design framework to the State’s 60+ agencies. We’ll be rolling out access to reusable web components, our universal navigation, the Drupal Content Management System, cloud hosting, the NY.gov content strategy, style guides, and much more. It’s a new age for State government, and the team can’t wait to embark on this next milestone for digital service design in New York.

Read in full by Rachel Haot on medium.

 

 

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